Contact Us
Use the DStv App
Managing your DStv account has never been this easy. Available now via iOS + Android.
The app is for SA only. Registration is required.
DStv Self-Service is on WhatsApp.
Save our WhatsApp number 060 060 3788. All you have to do to get started is to Say Hello.
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Chat to us on Facebook, Twitter, or our Forum
Our customer care and call centre agents are happy to interact with you through our social media platforms: Facebook, [email protected] and through the DStv Community.
Send us a query or concern and we’ll get back to you.
Dial *120*68584# on your Cellphone
With USSD (*120*68584#) you can check what you owe, clear error codes, view your last four transactions, transfer funds between your accounts and reconnect packages.
Remember that USSD only works if the number you’re dialling from is registered on our system.
Call Centres
Randburg
Corner Oak Avenue and Grove Street, Ferndale, Randburg
Monday to Friday: 08:00 - 18:00
Saturday: 07:00 - 18:00
Sunday: 09:00 - 14:00
Public Holidays: 09:00 - 14:00
Our call centre is available seven days a week, including public holidays, from 7am-11pm. Please note standard rates apply.
Cape Town
MultiChoice Customer Centre, Willie Faasen Avenue, N1 City
Monday to Friday: 08:00 - 18:00
Saturday: 07:00 - 18:00
Sunday: 09:00 - 14:00
Public Holidays: 09:00 - 14:00
Our call centre is available seven days a week, including public holidays, from 7am-11pm. Please note standard rates apply.
Durban
Sky Towers, 275 Anton Lembede Street, Durban Central
Monday to Friday: 08:00 - 17:30
Saturday: 07:30 - 16:00
Sunday: 09:00 - 14:00
Public Holidays: 09:00 - 14:00
Our call centre is available seven days a week, including public holidays, from 7am-11pm. Please note standard rates apply.
Umhlanga
The Glass House, 309 Umhlanga Rocks Drive, Umhlanga Rocks
Monday to Friday: 08:00 - 18:00
Saturday: 07:00 - 18:00
Sunday: 09:00 - 14:00
Public Holidays: 09:00 - 14:00
Our call centre is available seven days a week, including public holidays, from 7am-11pm. Please note standard rates apply.