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FAQs: Payments
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General
DStv Trusted Home
My DStv Subscription
If I pay my DStv subscription annually in advance, will I get a discount?
Why don't you offer discounts for pensioners?
Why am I getting an error message when making an online credit card payment?
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Payment Options
What is a QR Code and how can I use it to pay my DStv account?
What is a payment link and how can I use it to pay my DStv account?
How can I be sure that the payment link is secure and reliable?
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Contracts
What is a Contract?
What are the terms and conditions of a Contract?
How do I know if I qualify for Contract?
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QR Code
What is a QR Code and how can I use it to pay my DStv account?
Where will customers find the QR Code and how will they use it to pay their DStv accounts?
How can I be sure that the QR Code is a secure and reliable method of payment?
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Reconnection Fees
Why is there a reconnection fee?
Who gets billed or is liable for a reconnection fee?
How soon will my DStv services be reconnected after I make a payment?
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Statement
Understanding your statement