FAQs
Contracts
Contracts offers you an affordable way to own a DStv Explora by paying it off over 24 months. We also have Contract offers for subscription only – where you save by signing up for either 12 or 24 months.
Each contract will have its own specific terms and conditions, you can view the extended list and find the relevant Ts&Cs here: View all of our terms and conditions.
We’ll carry out a standard credit evaluation and affordability check to see if you qualify.
And, you have to meet the following criteria:
- Hold a valid South African ID document
- Be 18 years or older
- Not currently under administration or debt review
- You must agree to let MultiChoice run a credit check
All new and existing customers have to go through the credit evaluation process to qualify for a Contract.
If you’re an existing customer you’ll undergo an internal process.
We need to let you know that you probably won't be approved if your current account status is in arrears and / or your account status is:
- fraudulent
- suspended
- a bad debt write-off
- closed
If you’re a new DStv customer and are applying for a Contract, please submit the following documents:
- A completed Subscription Agreement Form, found at our Service Centres or DStv Agency
- A South African ID
- Proof of residence
- Payslip or proof of income
- Valid bank account details
Not all offers come with installation, refer to the terms of the price lock offer that you are interested in.