Reconnection Fees

It’s to cover the additional admin costs incurred when we process late payments.

The account holder is responsible for paying the account and the reconnection fee if services have been disconnected due to non-payment or late payment.

If you have made a payment by direct bank deposit to Absa, or at any Pick 'n Pay, PEP, Checkers, Ackermans or Spar outlet, or via EFT with Absa, FNB, Nedbank or Standard Bank, your services will be automatically reconnected when the payment shows on your DStv Account, provided that the full amount including any reconnection fees has been paid.

If your services are still not reconnected, please contact us.