FAQs
DStv Streaming
You can sign up on our website.
Any South African residential customer.
Thursday 12 November 2020
It’s important to note that with a streaming only subscription, payment by credit card is required BEFORE you can start viewing.
If you’re an existing DStv customer, you can add a streaming only subscription to your DStv account (using your current payment method). If you pay your subscription annually, please note that your streaming subscription requires monthly payment.
Absolutely, you can add a decoder onto your account at any time.
No. Customers with a streaming only subscription already get access to 4 devices, with the ability for two users to stream at the same time.
No, you can stream DStv via browsers, mobile phones, selected Smart TVs and gaming consoles. You do however need a high speed internet connection.
We use adaptive bit-rate technology to enable the best possible picture for your chosen device and data connection. You can also take control of your data usage by selecting your preferred picture quality.
Differences | Streaming only | Satellite AND streaming |
|---|---|---|
Setup | - Internet connection - Streaming device - TV (optional) | - Once off installation with satellite dish - Decoder - TV - Internet connection (optional) |
Open Account | Online | Call centre, social teams, service centres, agencies, installers. |
Payment | Full payment required before you can view | You can start viewing without immediate payment |
Payment Options | - Credit card (new customer) - Existing customers can add to their bill and use existing payment method | Contract, Cash, EFT, Card, Debit Order |
Minimum subscription term | One month | One month |
Monthly costs | - Subscription - Data | - Subscription - Access Fee (if using PVR or XtraView) - Data (if streaming) |
Packages | Premium, Compact Plus, Compact, Family, Access, EasyView Includes Rewards and package related benefits like Showmax | Premium, Compact Plus, Compact, Family, Access, EasyView, Indian (stand-alone), Indian (add-on), ADD movies* Includes Rewards and package related benefits like Showmax *ADD movies content is only available for viewing via decoder |
Live TV Channels | Yes | Yes |
Audio Channels | No | Yes |
Interactive Services | No | News24, Weather, SuperSport Active |
Viewing | Watch online on up to four devices, max 2 concurrent streams | Watch on your decoder AND watch online on up to four devices, max 2 concurrent streams |
Can you add more viewers? | No | Yes (link up to 3 decoders under one subscription using XtraView) |
Watch Catch Up | Full Catch Up for all packages | Catch Up available on selected PVRs Full Catch Up for all packages available online |
Rent BoxOffice movies Separate payment required. | Yes | Yes, on all PVRs and online When renting on a PVR, your first movie is on us |
Pause Live TV up to 2 hours | No | Yes, on all PVRs |
Record your favourites | No | Yes, on all PVRs |
Recommendations | Yes | Yes |
Profiles + Watchlist | Yes | No |
Parental Control | Yes, kids’ section | Yes |
Content quality | Selectable up to HD on selected content | HD on selected content. Requires HD decoder |
Dolby (where available) | No | Yes |
Subtitles | No | Yes, on selected content |
Multiple Soundtracks | No | Yes |
No, the pricing for packages is the same and existing value added benefits are also included (like special pricing on Showmax and more). There are no contracts available yet for streaming only subscriptions.
Customers can sign up for DStv and take a streaming only subscription. This subscription does not require the customer to have a decoder nor an installation. Customers require internet and a device on which to stream DStv.
At launch, customers can take a streaming only subscription for DStv Premium, Compact Plus, Compact, Family, Access or EasyView. Customers with streaming-only packages cannot add-on DStv Indian to their package, nor are they be able to ADD movies.