Walk-in Centres

DStv walk-in centres are located in Cape Town, Durban and Randburg. For our Pretoria customers, we’re in Menlyn. You can visit the Aerial & Satellite Excellence store - Shop 44, Waterglen Shopping Centre. Alternatively, you can check your balance & pay, clear errors, upgrade & more using our WhatsApp Self Service option, save our number 060603788 & say 'Hello' to get started. Or use the DStv App to manage your account.

DStv Agencies

• DStv Agencies are located in various places nationwide.
• Only credit card or debit card payments are accepted at MultiChoice Agencies, no cash payments or cheques are accepted.
• Decoder insurance payments are not accepted at DStv Agencies, only via the self-help kiosk.

DStv Self Service kiosks

DStv Self Service kiosks are available at the Cape Town, Durban and Randburg walk-in centres and DStv Agencies nationwide. The kiosks enable customers to make DStv payments and view payment transactions and are designed to process card payments.

The kiosks accept debit cards with 3D secure chips and pin verification. Customers can also use credit card payments including American Express. The machines do not print out receipts but give customers an option to choose between receiving confirmation via an email or SMS.