A Connect ID is a profile that allows users to login to all DStv websites and Apps. These include SuperSport (website and App), dstv.com (website), DStv Now (website and App), BoxOffice (website). A Connect ID is required in order to access certain website and App functionality, as well as all services linked to DStv.
Follow the "register" prompts on the DStv website in order to complete your registration.
DStv Connect has a "forgot password" link where you request to reset and change your password.
A smartcard is a unique chipped card that exists in your DStv decoder. This card is linked to your decoder and your customer number that was created with MultiChoice when you initiated your DStv subscription. Your smartcard number is on the reverse of your smartcard, underneath the barcode. By linking your smartcard to your Connect ID, we can identify what subscription you are currently enjoying with DStv and deliver the relevant services to you. Please follow the "link smartcard" prompts on the DStv Now website to complete this action.
DStv Connect gives you an option to change your profile picture, name and personal details on the "Update Profile" page on the DStv.com website.