You can log on to DStv Self Service - Website to set up your holiday home devices as well as manage your holiday viewing at your leisure. You can also make use of our other Self Service platforms like:
You can switch your main home off and switch on your holiday home (Option 1). For this option, you do a like-for-like switch, so you stay on the same DStv package and the same decoder as your main home. Please phone us to do this for you.
You can also activate your holiday home while keeping your main home on (Option 2). You can manage this on My DStv on DStv.com. To use My DStv, you need to have indicated which decoder is your holiday home decoder.
You can also take your DStv decoder on holiday with you – just ensure your holiday home has the correct installation for your Catch Up and BoxOffice to work.
Or you can use DStv Now to stream live channels, and stream or download Catch Up content to your tablet or smartphone.
First upgrade your main package, and when you switch or activate your holiday package, your upgraded package will be available to you at your holiday destination.
Your decoder needs to be on when being set up – please use My DStv at DStv.com or on DStv Now to clear the error. If you still have a problem, please phone us, so we can try to work some magic for you.