#DStvNow4Newbies: Self Service

DStv Now is all about watching anytime, anywhere with the iOS and Android app. You'll never miss a moment, and you can manage your DStv account on the go.

Get access to your account easily via “My DStv” on the app menu and log in with your Connect ID. View your account balance or find answers to your frequently asked questions by a few taps of your finger with our Self Service options.

Here are some of the helpful features you can’t miss to ensure you make the most of your DStv Now experience.

Check your balances

Get quick access to your DStv account balance when on the move. You will also be reminded under the balance section about the due date to make things easier. Don’t worry about missing payment due dates. Signing up for debit order is an easy, hassle-free option to ensure you’re always subscribed and never miss a moment.

Not only can you check your DStv subscription balance, but you’re able to, at any moment, see your BoxOffice account balance. Simply swipe between the balances to always be in the know.

View your statements

Keep up to date with your DStv subscription payments by downloading and viewing your statement on the app or have it sent to you via email.

Fix errors

E06 error causing confusion? Log on to the DStv Now app to fix errors! Swipe through to choose the device with the error, identify the error code and let us help you clear the error. Still having trouble? We suggest getting in touch for further assistance.

Get help

Have a question? Get access to our frequently asked questions via Settings > Help. Even chat to us if you want further help with our Live Chat option also under the help section.

With the DStv Now app never be in the dark about your DStv account. If you’re new to the world of DStv Now, let us teach you how to enjoy entertainment on the go by getting you started today. Self Service on the move couldn't be easier!

DStv Now can be accessed online at now.dstv.com or through the app for tablets and smartphones. The app is free to download on the Google Play Store or Apple App Store and is available to all DStv customers. Live channels and DStv Catch Up content are currently only available to DStv Premium, DStv Compact Plus and DStv Compact customers and data costs will apply when streaming content.