Contact Us


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Use the DStv App

Managing your DStv account has never been this easy. Available now via iOS + Android.

Get it on Google Play

The app is for SA only. Registration is required.


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DStv Self-Service is on WhatsApp

Save our WhatsApp number 060 060 3788. All you have to do to get started is to Say Hello.

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Use Live Chat

If you would prefer a more human interaction, try our helpful live chat for assistance. Simply click the live chat icon in the bottom right-hand corner of the website.

This service is available Monday to Sunday, from 07:00 to 00:00 during the national lockdown.

Because of the precautions we have taken to protect our staff during the lockdown period, you may experience some delays to service you. You can also use WhatsApp (060 060 3788). All you have to do is type “Hello” to get started.


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Chat to us on Facebook and Twitter

Our customer care and call centre agents are happy to interact with you through our social media platforms: Facebook and [email protected].

Send us a query or concern and we’ll get back to you.

Our Facebook and Twitter customer care is available Monday to Sunday, from 07:00 to 00:00.


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Dial *120*68584# on your Cellphone

With USSD (*120*68584#) you can check what you owe, clear error codes, view your last four transactions, transfer funds between your accounts and reconnect packages.

Our USSD service just got better! Pay with DStv USSDAnother convenient way to pay your DStv Account, quick and secure.

Remember that USSD will only work if the number you’re dialing from is registered with us.


Call Centres

Randburg

Corner Oak Avenue and Grove Street, Ferndale, Randburg

Our call centre is available seven days a week, including public holidays, from 7am-11pm. Please note standard rates apply.

Tel: (011) 289 2222

Cape Town

MultiChoice Customer Centre, Willie Faasen Avenue, N1 City

Our call centre is available seven days a week, including public holidays, from 7am-11pm. Please note standard rates apply.

Tel: (021) 508 2222

Durban

Sky Towers, 275 Anton Lembede Street, Durban Central

Our call centre is available seven days a week, including public holidays, from 7am-11pm. Please note standard rates apply.

Tel: (031) 710 2222

Umhlanga

The Glass House, 309 Umhlanga Rocks Drive, Umhlanga Rocks

Our call centre is available seven days a week, including public holidays, from 7am-11pm. Please note standard rates apply.

Tel: (031) 710 2222