DStv Installation Assistant


Whether you have recently purchased a DStv decoder and wish to redeem your DStv Installation Voucher, or you want to track the status of your current installation, you have come to the right place. Simply select the option that best suits your needs and follow the process.

If you have an installation voucher, please read this important information before you book your installation.

DStv HD Single View with Installation Voucher/bought on Contract

If you buy a DStv HD single view decoder with installation/ on contract. The deal comes standard with the following:

  • Installation of your DStv HD decoder to one TV point by an accredited installer
  • Activation of your DStv services
  • Basic decoder functionality demonstration
  • 3-month warranty on workmanship
  • A 12-month warranty on equipment supplied.

DStv Explora & Ultra bought on Contract

If you buy a DStv Explora on contract, the deal comes standard with the following:

  • Installation of your DStv Explora decoder to two TV points by an accredited installer
  • Activation of your DStv services
  • Basic decoder functionality demonstration
  • 3-month warranty on workmanship
  • A 12-month warranty on equipment supplied.


Important info

There may be added costs for additional travel, cabling or amplification required – all which are for your account. Please confirm requirements with your installer before the installation. Your installation excludes costs for work such as connecting the decoder to more than 1 TV or linking it to other decoders. This information is valid for installation vouchers sold at selected retailers, Price Lock deals that include installation and decoders sold with installation at retailers, service centre or agencies. Installations can only be done by DStv Accredited Installers.